Technical Writer at Augustine Consulting, Inc.

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Technical Writer

Hamilton Township, New Jersey, United States | Full-time | Partially remote

Augustine Consulting Inc., (ACI) is a Woman-Owned Small Business professional services provider of systems engineering and technical services to the United States Government. We seek an experienced, self-starting Technical Writer III to serve as a part of the Company’s Engineering Services team that supports our US Army PEO Soldier customer.

Duties and Responsibilities:

An ACI Technical Writer III, you will have opportunities to interface with senior level customers, Warfighters, and leadership while performing the following functions:
Prepares/manages the development and updating of documentation in the form of Architecture and Component diagrams, Technical Diagrams, User Guides, Quick Reference Guides, Release Notes, and Training materials for system which include Watchtower, TRAKR, Sensitive Site Exploitation (SSE), VHA-L/H and DOCK-L/U.
Prepares/manages contractual documentation in the form of Software Requirements Specification (SRS), Software Version Description (SVD), Software Design Description (SDD), Software Development Plan (SDP), Software Test Plan (STP), NW EUD/NMP/Auxilary Equipment Production & Provisioning Process & Equipment (PPPE), EUD/NMP and NW Auxillary Equipment Production Test Plan & Procedures, Software Development Environment, and the Technical Data Package (TDP)
Prepares addendums to Software Version Description Documents
Works directly with the customer to set priorities and ensures that the work products conform to company and customer standards.
Carries out projects assigned by Team Leads pertaining to team functions, requiring research and investigation.

A Software Configuration Manager who fits our team is:

Dynamic: contributes energy and enthusiasm to our daily tasks, to the team’s interactions, and to the Company’s mission.
Thorough: possesses an unparalleled work ethic; produces complete, even polished products; persistent; mission-focused; asks “Why?” as often as necessary to get to the root of the matter.
Mature: respects others’ opinions, beliefs, and culture; listens to ideas, shares thoughts, and works independently and together to contribute insights to the company’s leaders.
Forthright: speaks with conviction; argues based on understanding, respectfully.
Inquisitive: seeks deeper explanations of how systems work, not the surface-level description of the actors involved; goes beyond “stick-fetching” to connect the unconnected.
Timely: shows up, ready to think, prepared to get on with the day’s assignments; contributes analytical insights that meet time-sensitive, reasonable requests.
Honest: knows what’s right, what’s legal, what’s appropriate; conducts himself/herself accordingly.

Required Qualifications:

U.S. Citizen.
Ability to obtain a Secret Clearance.
Associate’s degree with 12 years of relevant experience or, Bachelor’s degree in Computer Science, Engineering, Information Technology, or related discipline and five (5) years of relevant experience.
Excellent communications skills, both written and oral
Strong knowledge of Adobe Acrobat
Strong knowledge of Microsoft Suite of Software.
Basic knowledge of Atlassian Software Suite to include Jira and Confluence
Basic knowledge of IBM Rational Dynamic Object-Oriented Requirements System (DOORS)
Basic knowledge of Windows Operating System.

Preferred Qualifications:

Knowledge and experience with Department of Defense networks, systems and processes
Experience with Tactical networks and mission command systems
Experience with handheld mobile computing devices
Familiarity with Soldier and/or other Army Mission Command and Control systems
Exposure to Software engineering processes/tools/methods, Software design, test, development, and/or support, Operating systems, system administration & network protocols
Experience in Technical Writing pertaining to software products, such as Software Version Description, Software Design Description, and Software Requirements Specification

Augustine Consulting, Inc. offers a robust benefits package which includes:

Competitive salary
Comprehensive Medical, Dental, and Vision plans
Group Life and Voluntary Life Insurance plans
Retirement Savings Plan
Paid Time Off
Paid Parental Leave
Tuition and Professional Development Reimbursement Program

Pay Band Information:

$70,000 - $120,000

The ACI pay band for this position is a general guideline only and not a guarantee of a specific compensation. Factors that influence the pay offered to a specific candidate for this position include, but are not limited to, federal and state laws; federal government contract labor categories and contract wage rates; relevant prior work experience; a candidate’s knowledge, skills, abilities, and behaviors; geographic location; education; and certifications.

Augustine Consulting, Inc. is an Equal Employment Opportunity employer. We do not discriminate based on race, color, creed, religion, age, sex, sexual orientation, gender identity or expression, national origin, marital status, veteran status, disability status or any protected category prohibited by local, state or federal laws.

Application Form

First Name *

Last Name *

Email *

Phone *

Street Address *

City, State, ZIP Code *

Please describe your situation regarding the specific work location for this position.

Resume *

Are you a U.S. citizen? *

What security clearance do you currently hold? *

What is the highest level of education you have completed to date? *

Describe your experience working as a Technical Writer. *

What is your salary requirement? *

If hired, when would you be available to start? *

Rate your ability to turn technical details into polished informational products (e.g., converting notes from a subject matter expert into customer-facing PowerPoint slides). *

Rate your knowledge of and experience with Adobe Acrobat and the Microsoft Suite of Software. *

Rate your knowledge of and experience with the Atlassian Software Suite to include Jira and Confluence. *

Rate your knowledge of and experience with the IBM Rational Dynamic Object-Oriented Requirements System (DOORS). *

The following two questions provide you the opportunity to reveal the alignment of your experience and expertise with the specific requirements of the position. Answers are limited to 500 characters (a paragraph). Please do not copy and paste, or simply refer to, information from your resume. *

Describe your approach for working with a technical subject matter expert to produce a customer-facing document. *

Describe your experience developing informational content for diverse audiences and how you adapted technical documentation to serve different stakeholders. *

Are you currently employed? *

What inspires you the most about applying for a job with this company? *

If hired, how long do you plan to work here? *

Of the following types of work settings, in which ONE do you prefer to work? *

Which ONE of the following is MOST important to you about a job? *

When you need to convey ideas to different types of people, what do you usually do? *

When you have a job in which the workload varies from day to day, how do you respond? *

How would you characterize your ethical standards? *

When you encounter a problem with a project for which you are responsible, what do you usually do? *

In what type of work environment are you most productive? *

How important is it for you to work in an environment that encourages creativity, individualism, independence, and innovation? *

Would you be willing to perform work that is not in your job description? *

Have you ever been dismissed or asked to resign from a previous job? *

I typically get along with everyone I work with. *

A legitimate reason for missing a shift would be. *

Augustine Consulting, Inc.

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Application Form